FAQs

Subscription

You can find your renewal date inside your account. Renewal always falls on the monthly anniversary of your sign-up date.

If you sign up at the end of the month, your renewal date may fall earlier in shorter months. For example: if you sign up on 31st March, your April renewal will be processed on 30th April.

Yes, you can! In your account click ‘Pause Subscription’. You can do this for a maximum of 3 months. Subscriptions will renew automatically after this time.

No. We’d hate to see you go, but you can cancel your subscription at any time.

Yes. Inside your account you can easily add or remove t-shirts from your Stak, or change between our ShirtStak / MerchStak / HoodieStak subscriptions.

Product

To preserve the quality of the print, you should wash tees and hoodies on a 30 degree wash. When washing and ironing, turn your garment inside-out.

Our premium shirts are made from 100% organic cotton, 175GSM.

Yes! Sustainability is one of our core values.

Our tees are made from 100% organic cotton, and we only work with suppliers who share our respect for people and the planet.

Artwork is printed using vegan, water-based environmentally friendly inks. 

Every shirt is printed to order, so we never stock more than we need. All misprints are donated to charity.

Please note, this is with the exception of officially licensed merchandise which we source in large quantities from official suppliers, and therefore have no control over the garment or print process.

Our artwork is curated from many talented artists. We do not prevent our collaborators from selling their artwork in other places, so it’s possible you’ll see similar designs elsewhere.

Our prints are vibrant, stretchy and soft to touch. Prints have a slightly faded effect because we use water-based inks that are sustainable and environmentally friendly.

If you really don’t like the element of surprise, you can reveal your design in your account. Don’t want that one? Re-roll for a choice of 3 and pick one you love!

Our shirts are a standard unisex fit. Sizes can be found here or in our size guide:

Size:XSSMLXLXXL3XL4XL
Chest (to fit):35/3636/3838/4041/4243/4445/4747/4950/52

Yes! Our premium organic cotton tees are printed with vegan-friendly ink. We wouldn’t recommend eating them though.

Delivery

All t-shirts are printed to order. As soon as we receive your payment, whether it’s your signup or renewal payment, your shirt is put into production.

Please allow 5-7 working days for your shirt to be printed and dispatched. All orders are sent using Royal Mail 48 with a quoted delivery time of 2 working days.

If it has been more than 10 working days since your subscription started or renewed, please get in touch with our team to track your order.

Miscellaneous

I have no idea. You can scroll back up to see the other FAQs or visit our homepage to see some awesome t-shirts.